Maximizing customer satisfaction is the sole target of a Magento store owner. And the only thing that affects buyers’ shopping journey is the inability to find the products they need. Such experiences result in cart abandonments on your eCommerce store.
Missing Search Functionalities in Magento 2
Although the previous Magento 1 version offered standard features such as “like”, “full-text” and “combined” search types, the updated version fails to do so. Magento 2 allows your customers to search for products using the "full-text" search method only. The problem here is that such a method is incapable of bringing the desired results for stores having large product catalogs.
Improving the Magento 2 Search Functionalities with Elastic Search Pro Extension
The experts at Tech9logy Creators acknowledged this flaw and developed the Magento 2 Elastic Search Pro Extension. Our extension provides enhanced, advanced, accurate & quick search suggestions and deliberately increases customer satisfaction. Let’s see some of the amazing features of the Elastic Search Pro extension-
Search AutoComplete Suggestions
Easing the product search experience is the key to unlocking a new level of customer satisfaction. Our extension lets you achieve the same by providing an enhanced search result pop-up. Even the initials of the search are enough to trigger the pop-up menu displaying relevant search results. This facilitates customers to enjoy a faster checkout process as they get relevant search results within seconds.
Advanced Search Options
Still stuck with the traditional method of suggesting products as per the initials of their names only? It’s time to provide your customers with some advanced search options. Our extension empowers buyers to search for different products using their name, category, and even SKUs. This means even if the customer fails to recall the name of the product, they can search for it using its SKU or category.
Highly Responsive & Mobile Friendly
Our extension is highly responsive regardless of the theme you prefer on your Magento 2 store. You don’t need to worry about its compatibility as our extension is compatible on all the Magento versions. Moreover, our extension automatically adjusts the pop-up as per the user’s screen size to deliver an optimum search experience.
Exhibit Product Prices Along with the Search Suggestions
It is irksome for buyers to go through each product on the search suggestion to know its price. You can ease this process by providing additional information on the search suggestions. Enable our extension to allow customers to make an informed decision by exhibiting the prices and product categories of listed products on the search suggestion pop-up box.
Displays Out of Stock Items in a Separate Section
It becomes frustrating to find out that a particular product is out of stock after landing on the product page manually. Our extension allows the admin to display the out of stock products in a dedicated section located just below the relevant suggestions. You can achieve maximum customer satisfaction by displaying such useful information on the search pop-up.
Elastic Search Pro is indeed an effective tool for enhancing customer experience by allowing them to find products easily. It enables your customers to search for products using their names, categories, and SKUs. Our extension is highly responsive and adjusts the suggestion pop-up as per the screen size. Moreover, you can also segregate out of stock products on your Magento store.
Tech9logy Creators has been a well-known brand in the Magento development industry for over 9 years now. Our experts have in-depth knowledge of the platform and share good expertise with extension development. We offer custom Magento extension development services to ensure that it meets your business requirements. Contact us today!
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